Refund Policy

1. Final Purchases
All purchases made on tripagency.gpltube.com are final and non-refundable due to the digital nature of the service. This includes credits used for AI-generated itineraries or destination suggestions, as they are consumed upon generation.

2. Purchasing Points

  • Points purchased on tripagency.gpltube.com are non-refundable, non-returnable, and non-transferable.
  • All sales are final. No refunds will be issued for:
    • Unused points/credits.
    • Dissatisfaction with AI-generated itineraries (e.g., destination suggestions, activity recommendations).
    • Accidental purchases (users must confirm point amounts before checkout).

3. Technical Issues
If a technical error prevents you from using credits or accessing the AI Trip Planner:

  • Email [email protected] with:
    • Transaction proof (receipt/order ID).
    • Details of the issue (error messages, steps to reproduce).
  • We will resolve valid issues promptly (e.g., restoring points or access).

    Exceptions
    • No refunds for issues caused by third-party services (e.g., AI API disruptions, payment gateway errors).
    • No refunds for expired itinerary links (auto-deleted after 30 days).

4. No Chargebacks
Disputing charges via your payment provider (“chargebacks”) may lead to Account suspension or permanent ban from tripagency.gpltube.com.

5. Contact Us
For questions, email [email protected].

Note on Terminology
For clarity, “points” and “credits” refer to the same digital currency on tripagency.gpltube.com. These terms are used interchangeably across the platform.

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