Refund Policy
1. Final Purchases
All purchases made on tripagency.gpltube.com are final and non-refundable due to the digital nature of the service. This includes credits used for AI-generated itineraries or destination suggestions, as they are consumed upon generation.
2. Purchasing Points
- Points purchased on tripagency.gpltube.com are non-refundable, non-returnable, and non-transferable.
- All sales are final. No refunds will be issued for:
- Unused points/credits.
- Dissatisfaction with AI-generated itineraries (e.g., destination suggestions, activity recommendations).
- Accidental purchases (users must confirm point amounts before checkout).
3. Technical Issues
If a technical error prevents you from using credits or accessing the AI Trip Planner:
- Email [email protected] with:
- Transaction proof (receipt/order ID).
- Details of the issue (error messages, steps to reproduce).
- We will resolve valid issues promptly (e.g., restoring points or access).
Exceptions- No refunds for issues caused by third-party services (e.g., AI API disruptions, payment gateway errors).
- No refunds for expired itinerary links (auto-deleted after 30 days).
4. No Chargebacks
Disputing charges via your payment provider (“chargebacks”) may lead to Account suspension or permanent ban from tripagency.gpltube.com.
5. Contact Us
For questions, email [email protected].
Note on Terminology
For clarity, “points” and “credits” refer to the same digital currency on tripagency.gpltube.com. These terms are used interchangeably across the platform.
